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Book4Time aims to improve the guest experience
In a competitive spa market, guest experience will make or break your business. At Book4Time our goal isn’t just to help you improve the guest experience, it’s to free you up so that you can focus on what matters most – the guests. That’s why Book4time is the number one software choice of leading hotel, resort and destination spas, and large fitness, beauty and day spa businesses.
Here are three of the ways Book4Time makes your life easier, so you can create the ultimate guest experience.
Ease of booking
With Book4Time’s online and mobile booking capabilities your customers can make appointments from anywhere at anytime, and on any device. This is important in today’s world as people are moving away from phones and interacting more with businesses through other mediums.
Extreme personalization
We all know that personalization isn’t a market differentiator anymore, it’s a minimum requirement to play in the big leagues. Book4Time’s comprehensive CRM module allows you to centrally collect and keep records of all the information you need to wow guests every time with an experience designed just for them.
Responsive engagement
Many guests won’t complain, they just won’t come back. Book4Time is an excellent tool for staying engaged with your guests and responding to their needs. Sending a customer satisfaction survey after a treatment provides insight into how well your spa did, and allows you to act on any issues or problems and show your customers that they are valued and that you care.
And when people feel valued, they will value you in return. That’s what makes a true relationship.
At Book4Time – we take care of the little things.
For more information go to www.book4time.com
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Supplier: Book4Time Inc
Markham Ontario
Canada
Book4Time is the leading spa and ancillary revenue management software for the world’s top hotels and resorts, used by more Forbes 5-Star resorts than any other vendor. Book4Time manages the end-to-end guest experience for international hotels, resorts, casinos, golf, and private member clubs operating in over 100 countries worldwide and is the preferred solution for some of the world’s largest and most prestigious brands.
Web: www.book4time.com
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